Grab It

Privacy Policy

Last updated: 29 March 2021

This privacy policy applies between you, the User of this Website and Tyson Foods Europe BV (“Tyson”), the owner and provider of this Website. Tyson takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions.

Please read this privacy policy carefully.

1. Definitions and interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that we collect through your interaction and use of the Website, including data defined under Data Protection Laws as personal data;

Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. (Cookies)

Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, UK GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR: the General Data Protection Regulation;

Tyson Foods Europe BV, we or us: Tyson Foods Europe BV, a company incorporated in The Netherlands with registered number NL823722466B01 whose registered office is Tyson Foods Europe BV, Stadsplateau 7, 7521 AZ Ultrecht, The Netherlands;

UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you: any third party that accesses and interacts with the Website;

Website: the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this privacy policy

This privacy policy applies only to the actions of Tyson Foods Europe BV and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Tyson Foods Europe BV is the “data controller”. This means that Tyson Foods Europe BV determines the purposes for which, and the manner in which, your Data is processed.

3. Data collected

The Data we collect about you, will depend on how you use and interact with our Website but it broadly falls into the following categories:

Information that you provide voluntarily: certain parts of the Website may ask you to provide Data voluntarily, for example:

  • Where you wish to contact us using our online contact form you will be asked to provide your name and email address in order for us to respond to your query.
  • Where you wish to leave a product review, the product review form will ask you for your name, email address and location (city/country).
  • Where you are a stockist of our product and wish to contact us via the Website or you wish to become a stockist, the stockist form will ask you for your name, email address, company name, store/business type, phone number and location (city/country).

Information that we collect automatically: when you visit the Website we automatically collect certain information from your device, this includes browser type, IP address, device ID, unique identifier, broad geographic location, as well as the date/time of your visit to the Website and detail on how your device has interacted with the Website, including the pages accessed and links clicked.

4. How we use Data

Tyson collects the Data described above to fulfil your request submitted through our contact form, to collect your details when you sign up to become a stockist, or when you wish to leave a product review.

With respect to the Data we collect automatically when you use the Website, this information helps us to make improvements to Website content and navigation, and to better understand the visitors who come to the Website, where they come from, and what content on the Website is of interest to them. We use this information for our own internal analytics purposes and to improve the quality and relevance of the Website to our visitors. We also use this information for security purposes (for example, to identify lots of requests from the same IP address in a short time).c. We will collect this Data using cookies. For more information about cookies, please visit our cookie policy.

5. Legal basis for processing your Data

Our legal basis for collecting and using the Data described above will depend on the Data provided and the specific context in which we collect it.

However, we will normally collect Data from you only where the processing is in our legitimate interests (such as where you leave us a product review or contact us with a query to which we need to respond. This may also be the case where we collect information on use of our Website). We may also collect Data where we have your consent.

Sometimes we need the Data to perform a contract with you (such as where you sign up as a stockist).

We may also have a legal obligation to process the Data such as for our own internal record keeping or to handle a complaint.

If we ask you to provide Data to comply with a legal requirement or to perform a contract with you, we will make it clear to you at the relevant time and advise you whether the provision of your Data is mandatory or not. Similarly, if we collect and use your Data in reliance on our legitimate interests (or those of a third party), we will make it clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis on which we collect and use your Data then please contact us.

6. Who we share Data with

We may disclose your Data to the following categories of recipients:

  • any of our group companies, affiliates, or third party service providers - to ensure the proper administration of the website and business or who otherwise provide data processing services to us or who process Data for the purposes that are described in this privacy policy;
  • any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • to an actual or potential buyer (and its agents and advisors) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Data only for the purposes disclosed in this privacy policy;
  • to any other person where you have provided your consent to the disclosure.

7. Data transfers

Your Data may be transferred to, and processed in, countries other than the country in which you are resident. Specifically, the Website servers are located in the UK. and our group companies and third party service providers operate around the world. This means that when we collect your Data we may process it in any of these countries.

However, we have taken appropriate safeguards to ensure that your Data will remain protected in accordance with this privacy policy. These include implementing Standard Contractual Clauses for transfers of Data between our group companies, which require all group companies to protect Data they process from the EEA or UK in accordance with EU and UK data protection laws as appropriate. We have implemented similar appropriate safeguards with our third party providers. Further details and a copy of our Standard Contractual Clauses can be provided, on request.

8. Keeping Data secure

We will use technical and organisational measures to safeguard your Data. The measures we use are designed to provide a level of security appropriate to the risk of processing your Data. Specific measures include, all consumer and stockist enquiries being stored in WordPress requiring password access. Data is also encrypted when in transit between user’s computers and the website

If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

9. Data retention

We retain your Data where we have an ongoing legitimate business need to do so (for example, to fulfil the purposes outlined in this privacy policy, or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your Data, we will either delete or anonymise it or, if this is not possible (for example, because your Data will be stored in backup archives), then we will securely store your Data and isolate it from any further processing until deletion is possible.

10. Your rights

You have the following rights in relation to your Data:

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your Data.
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

11. Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

12. Cookies

We use cookies on this website. Full details can be found in our cookie policy.

13. Changes to this privacy policy

Tyson may update this privacy policy as we may deem necessary from time to time or as may be required by law. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this privacy policy was last updated by checking the “last updated” date displayed at the top of this privacy policy. You may contact Tyson Foods Europe BV by email at